Privacy Policy

Personal information
We value our customers, and our priority is to ensure your personal information is secure and your privacy is respected. We collect customer information when you place an order online, in an effort to improve your shopping experience and to communicate with you about our products and promotions. In addition, you may elect to sign up to receive email updates about our products and promotions.
We collect personal information only when you voluntarily submit the information and we most definitely do not sell or rent the information you provide to us to third parties. When you make an online purchase from us, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you by telephone, email or regular post if we have other questions regarding your order.
If at any time you would like us to remove you from our email mailing list or registration database, please contact us via email, including your full name and the email address used when accessing or ordering from our site.
We may contain links to other sites that are not under our control. These web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked web sites and provide these links solely for the convenience and information of our visitors.
Payment security
We use the Barclaycard & Paypal Payment Service Provider system. All transaction information passed between merchant sites and the Barclaycard/paypal systems are encrypted using 128-bit SSL certificates. Sounds complicated, we know. You can feel secure in the knowledge that nothing you pass to the Barclaycard/Paypal servers can be examined, used or modified by third parties attempting to gain access to sensitive information. Your details are not disclosed to any third parties without your consent.
Email Marketing and Newsletters Opt-in and Opt-out
When you register an account with us, you will be given the option to opt-out of subscribing to newsletter service. Our newsletter service provides you with email alerts for new products, discounts, sale products, contests, new brands and other items of interest.
We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Ella Bean Clothing Ltd.
At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. Alternatively you can change your email preferences or opt out of all emails by logging into My Account.
Alternatively, to opt out of any direct mail service or updates, please contact our customer servie team by email to ellabeanclothing@btintinernet.com or customerservice@ellabean.co.uk
 
Ella Bean Clothing is a trading name of Ella Bean Clothing Limited
Registered Office: 103 Coleridge Street Derby DE23 8AE
Company number: 07731823 Registered in England
Contact us by email at customerservice@ellabean.co.uk or by telephone between 10am&3pm Monday to Friday 01332 775346